Privacy Policy

PRIVACY STATEMENT

Updated 04/11/2020

This Privacy Policy explains how LabElymental LLC. (“LabElymental”, “we” or “us”) collects, uses and discloses information about you when you access or use our website or other online products and services (collectively, the “services”). In addition, it applies to when you contact our customer service team, engage on social media, or other ways of interacting with us.

This Privacy Policy is subject to change and you will be notified by us revising the date at the top of the policy. We may also provide you with an additional notice at our discretion. You are encouraged to review the Privacy Policy to stay informed about our information practices and the choices available for you.

This policy applies to all visitors, users and others who access our Services.

 

SECTION 1 – INFORMATION YOU PROVIDE TO US

When you purchase something from our ecommerce site, we collect the personal information you provide during the buying and selling process. The information collected could include but is not limited to your name, email, password, address, payment method, feedback, reviews, time and dates of usage or transactions, and other information included in any messages you send us. With your permission, we may send you emails about our services, new products and other updates. We will not send emails without your consent.

When you browse our store, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information about your browser and operating system.

 

SECTION 2 – USE OF INFORMATION

 We use the information we collect to:

  • Provide, maintain, improve and develop our products and services
  • Process transactions and order fulfillment
  • Detect, investigate and prevent fraudulent transactions and other illegal activities
  • Comply with the law by saving transactional records for tax purposes
  • Monitor and analyze usage trends and activities regarding our product and services
  • Communicate about our products, services, request feedback
  • Send transactional messages including customer services responses, account notifications, payment receipts

 

SECTION 3 – CONSENT 

When you provide your information to use during a transaction, verify your card, place an order, reach out to us via email, we imply that you consent to our collecting and using this information for that specific reason only. If we ask for your information for a secondary reason like email marketing, you will have the opportunity to opt in or out.

To withdraw consent, please email love@themilkcleanse.com

 

SECTION 4 – DISCLOSURE

We share information you provide to use as follows:

  • With companies and contractors (“Service Providers”) that perform services for us including email service providers, payment processors, fraud prevention vendors and others;
  • If we believe disclosure is in accordance with or required by any applicable law or legal process including lawful requests by public authorities to meet national security or law enforcement requirements;
  • If we believe your actions are inconsistent with our user agreements or policies or if we believe you have violated the law;
  • To protect the rights, property and safety of LabElymental LLC or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
  • With your consent including when you share actions you take on our Services with third-party social media services via the integrated tools provided in our Services

 

SECTION 5 – SHOPIFY

Our site is hosted on Shopify Inc. They provide us with the online ecommerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. All information collected is stored on a secure server behind a firewall. Please see their Privacy Policy for detailed information.

PAYMENT—if you choose a direct payment gateway to complete your purchase, Shopify will store your credit card data. This data is encrypted though the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as it is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards established by PCI-DSS as managed by the PCI Security Standards Council. For more information, please read Shopify’s Terms of Service and Privacy Policy.

 

SECTION 6 – ANALYTICS

We use third-party analytics tools to help us measure traffic and usage trends of our Services. These tools use cookies and other technologies to collect information about your use of our Services and other websites and online services including your IP address, web browser, device identifier, mobile network information, links clicked, pages viewed, time spent in apps. This information may be used by LabElymental and others to better understand online activity so that we may improve our services.

 

SECTION 7 – DATA TRANSFER

LabElymental is based in the United States and processes information in the United States which may or may not provide equivalent levels of data protection as your home jurisdiction. As outline in our Terms and Conditions, The Website is intended for users from the United States only. Users from the European Union or outside of the United States are advised not to disclose personal information to Company. 

 

SECTION 8 - COOKIES

Please view our Cookies Policy regarding information


SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION

If you have any questions about this Privacy Policy, please reach out to us at love@themilkcleanse.com